Maintenance requests without the guesswork
Track HOA maintenance requests from report to resolution.
A maintenance issue should not require repeated follow-ups to get attention. Commonground gives residents a simple way to report a problem and gives administrators a clear workflow for assigning responsibility, tracking status, and documenting progress.
Built for the work communities do every day.
Let residents submit detailed maintenance requests, including photos and location information.
Assign requests to the appropriate person and keep the current status visible to administrators.
Maintain a shared record of notes and progress from an open request through completion.
How it works
A simpler path from task to outcome.
- 1
Residents report an issue
A resident submits the issue with a description, category, location, and optional photos.
- 2
The board reviews and assigns
Administrators can review the request, assign an owner, and update its status as work progresses.
- 3
The community sees progress
A documented request history makes it easier to understand what was reported and how it was resolved.
Frequently asked questions
Questions about hoa maintenance management software.
Can residents attach photos to a maintenance request?
Yes. Residents can include photos with a maintenance request to provide useful context for the board or manager.
Can HOA boards assign maintenance requests?
Yes. Board members can assign requests, track their status, and add notes as work moves from open to resolved.
What kinds of maintenance work can be tracked?
Communities can use the maintenance request workflow for shared-property issues such as landscaping, amenities, structural concerns, electrical problems, and more.
Ready to make community management easier?
Start a 30-day free trial, or see Commonground with a personalized demo.